Debt review removal: how to get out of debt review
There are only a few lawful ways out of debt review. A registered debt counsellor can tell you which one applies to you, for free.
- NCR-registered counsellors only
- Free, no obligation
- POPIA compliant
Your options for getting out of debt review
- Finish paying and get a clearance certificate. When all debts under the plan (except a home loan) are settled, your debt counsellor issues a clearance certificate and the debt review flag is removed.
- Withdraw before a court order. If no order has been granted yet, you may be able to withdraw from the process.
- Apply to court. If an order was granted and you are no longer over-indebted, an attorney may be able to apply to court. This is not guaranteed.
- Settle your remaining debts. Paying off the smaller accounts early can bring the clearance certificate closer.
Who this service is for
People who are under debt review and want to know whether they can exit, people whose debts are paid but who are still flagged, and people who are unhappy with their current debt counsellor and want a second opinion.
What happens after you ask for help
We pass your answers to up to 5 NCR-registered debt counsellors. One or more will contact you to look at your file, explain which option fits you, and tell you any costs upfront.
Frequently asked questions
Can I remove myself from debt review?
You can usually withdraw before a court or tribunal order is granted. After an order is granted, the normal way out is to finish paying your debts and get a clearance certificate. Leaving early after an order generally needs a court application, and outcomes vary, so get advice from an NCR-registered debt counsellor or an attorney first.
How long does debt review removal take?
It depends on your situation. If all your debts except your home loan are paid, a clearance certificate is issued once your debt counsellor has confirmed the paid-up letters. A court application takes longer and depends on the court.
Will debt review removal clear my credit record?
Once a valid clearance certificate is issued, the credit bureaus must remove the debt review flag. Accounts and payment history stay on your record for the normal periods.
Should I pay someone upfront to remove debt review?
Be very careful. Ask for the company's NCR registration number and check it on the NCR website. Never pay a large fee before you understand exactly what will be done.