Privacy policy and POPIA notice
What we collect
Your name, mobile number, optional email address, province, best time to call, and your answers to our questions about your debt situation. We also record the page you used and how you found us.
Why we collect it
To connect you with NCR-registered debt counsellors who can help with your enquiry. We only collect what is needed for that.
Who we share it with
With your consent, we share your details with up to 5 NCR-registered debt counsellors (or, for court applications, attorneys working with them). They may contact you by phone, SMS, WhatsApp or email about your enquiry. We do not sell your details for unrelated marketing.
Your rights
You may ask what information we hold about you, ask us to correct or delete it, or withdraw your consent at any time. When you opt out, we stop sharing your details and tell the counsellors who received them. You may also complain to the Information Regulator.
How long we keep it
We delete enquiries after 12 months, unless you ask us to delete them sooner.
Contact
To opt out or ask about your information, use our contact page.