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Debt review: how it works and who qualifies

Last updated 13 November 2026 · General information, not legal advice

Struggling to keep up with repayments? Debt review can lower your monthly payments. Find out if you qualify in 2 minutes.

Check if you qualify (free)

  • NCR-registered counsellors only
  • Free, no obligation
  • POPIA compliant

How debt review works

  1. A registered debt counsellor assesses whether you are over-indebted.
  2. They negotiate lower monthly payments and interest with your creditors.
  3. The plan is made an order of court or the National Consumer Tribunal.
  4. You make one monthly payment, which is distributed to your creditors.
  5. When the debts are paid, you get a clearance certificate.

Is debt review right for you?

It can help if you are falling behind and creditors are calling. It also means you cannot take new credit until you finish. A counsellor can compare it with other options such as debt consolidation or a payment arrangement.

Find out where you stand. A registered debt counsellor can check your file and explain your options. Start the free check →

Frequently asked questions

Who qualifies for debt review?

Debt review is for people who are over-indebted, meaning they cannot meet all their monthly credit repayments. A registered debt counsellor assesses your income, expenses and debts to decide.

Does debt review stop debt collectors?

Once you apply and creditors are notified, they generally cannot take new legal action to enforce the debts in your application while the process runs, but there are exceptions, for example if legal action had already started.

Can I get credit while under debt review?

No. You cannot take on new credit until you exit debt review with a clearance certificate.

How much does debt review cost?

Debt counsellor fees are regulated by the NCR guidelines and are usually built into your monthly payment. Ask your counsellor to explain all fees upfront.

Check if you qualify (free)